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Kosten und Zeit gespart mit der AGTOS Service App

von Hubert Hunscheidt

Kosten und Zeit sparen mit der AGTOS Service App wird durch die neue App möglich. Diese steht im Apple App Store und im Google Play Store kostenlos zum Download zur Verfügung. Meist werden Smartphones oder Tablets als Endgeräte verwendet, die Anwendung funktioniert auch mit einer AR Brille.

Die Terminfindung ist einfach, da stets ein AGTOS-Servicetechniker im Hause ist. Mit wenigen Klicks wird eine Session ID Nr. generiert. Diese wird dem AGTOS Mitarbeiter telefonisch übermittelt. Danach sieht der Mitarbeiter die Situation vor Ort und kann in Echtzeit alle Aktivitäten an der Maschine unterstützen. Während der Session können Fotos und Zeichnungen ebenso wie Videos in Echtzeit ausgetauscht werden. Auf Wunsch ist auch eine Simultanübersetzung in viele Sprachen möglich.

Viele Kunden nutzen die AGTOS Service App für die Begleitung bei Wartungsarbeiten, Reparaturen, Maschinenversetzungen, etc. Da die Reisezeiten entfallen, steht der AGTOS Fachmann schneller und kostengünstiger zur Verfügung. Eine Nutzung der AGTOS Service App ist auch schon für kleine Fragen möglich. Es fallen keine Reisekosten und –zeiten an. Die Nutzung der App wird automatisch dokumentiert. So stehen die Inhalte der Session auch später noch zur Verfügung. Das erhöht die Nachvollziehbarkeit und vereinfacht die Rechnungsprüfung.

Informationen und Details zur App stehen hier zur Verfügung.

Bildtext 1: Mit der AGTOS Service App wird schnell und kostengünstig Unterstützung im Servicefall an Strahlanlagen gewährt.

Bildtext 2: Die AGTOS Service App ermöglicht schnelle Unterstützung im Servicefall.

Bildtext 3: Die AGTOS Service App ermöglicht schnelle Unterstützung für Strahlanlagen im Servicefall.

Quelle und Fotos: AGTOS GmbH

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